ITV News (UK) has seen new research showing how customers are cheating at self-checkouts. Retailers are fighting back with a new generation of NCR self-scan checkouts using StopLift’s AI scan avoidance technology.
StopLift provides video analytics and computer vision for Point of Sale (POS) revenue assurance. The company’s loss detection services significantly reduce inventory shrinkage, deter future theft, and boost profitability to ensure that retailers get paid for every sale at the front-end of the store.
“For now, self-service technology is multiplying the opportunity for dishonesty, rather than eliminating it.” […] “Malay Kundu, who developed a facial recognition system to spot terrorists in airports now uses similar technology to catch a growing contingent of self-checkout thieves.”
Celebrating the best of retail risk and loss prevention in the United Kingdom, Retail Knowledge recently hosted the UK Retail Fraud Awards, providing a unique opportunity for the retail loss prevention industry to recognize the retailers, teams, vendors and individuals who have made outstanding contributions in 2016.
One vendor has refined video analytics for retail outlets to the point where it can flag up specific behaviour around scan avoidance, at manned and self-checkout areas, with a high degree of accuracy. Interestingly, Malay Kundu, from StopLift Checkout Vision Systems – the leading player in this field – cut his teeth in facial recognition systems in airports and says that StopLift itself actually grew out of a Harvard Business School research study ‘Project StopLift’ on ‘Retail Loss Prevention’.
Tim Compston, Features Editor at SecurityNewsDesk and SecurityMiddleEast.com, interviews Malay Kundu, Founder and CEO of StopLift Checkout Vision Systems, about the way that video analytics is helping to secure retail checkout areas from criminal activity.
Use of self-checkouts at retail stores could improve convenience, but it also makes things easy for shoplifters. This, along with retailers seeking more returns on their investments is boosting demand for theft monitoring solutions, says StopLift Checkout Vision Systems, a provider of retail theft monitoring solutions.
Tim Compston of SecurityNewsDesk finds out how the latest technology is helping to assist with loss prevention at self-service checkouts.
As retailers seek to ring the changes with self-service checkouts to keep a lid on their operational costs, this is opening up new loss prevention challenges. In such a scenario staff may struggle to pick out suspicious activity, and the automatic systems built into the checkout can generate too many false alarms, so when a real incident happens it may simply fall under the radar.
I’ve had managers and franchise owners tell me they had to fire cashiers who have been employed 8-10 years, and were considered to be family and friends, who were caught stealing “only” because of the StopLift system.