New technology in Australian supermarkets and retailers catches out would-be thieves by Sophie Elsworth

New technology being piloted in Australia can distinguish when a customer scans items incorrectly at the checkout.

The technology has been created by US company StopLift and has been in testing phase since starting late last year.

Chief executive officer Malay Kundu said it had so far “found a fair amount of theft and loss at both manned and self-checkout consistently across various locations in Australia.”

“Our algorithms are analysing that material continuously so it’s able to watch all of that video footage and compare that with transaction data,’’ he said.

The vision is monitored using artificial intelligence to catch out thieves.

Alerts are also sent to staff monitoring self-serve check-outs via a mobile device when customers are incorrectly scanning items or not scanning them at all.

 

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Talkin’ Turkey

The holidays are upon us which means fun, food, and shopping. A big item to buy at the supermarket is turkeys and a growing trend involves not buying them at all.

Sweethearting” is when a cashier sneaks a turkey through the checkout for a shopper without actually scanning the item.

StopLift is a company implementing new technology to stop this illegal activity.

Tara Jankway chatted with founder Malay Kundu about StopLift’s strategy to save the turkeys.

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From evolution to revolution with physical and cyber security solutions

One vendor has refined video analytics for retail outlets to the point where it can flag up specific behaviour around scan avoidance, at manned and self-checkout areas, with a high degree of accuracy. Interestingly, Malay Kundu, from StopLift Checkout Vision Systems – the leading player in this field – cut his teeth in facial recognition systems in airports and says that StopLift itself actually grew out of a Harvard Business School research study ‘Project StopLift’ on ‘Retail Loss Prevention’.

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