StopLift AI Loss Prevention Technology Used in Australian Checkouts

StopLift CEO Malay Kundu says that his scan avoidance technology is being used at manned and self-checkouts at retail stores, supermarkets and specialty stores throughout Australia. Up to one out of five items at the self-checkout are not scanned. Shoppers often leave expensive items in a reusable bag while scanning cheaper items. There are many other ways shoppers avoid scanning their purchases at the self-checkout.

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New Technology in Australian Supermarkets & Retailers Catches Would-be Thieves

Reporter Sophie Elsworth explores new technology being piloted in Australia, which can distinguish when a customer scans items incorrectly at the checkout.

The technology has been created by US company StopLift and has been in testing phase since starting late last year.

Chief Executive Officer Malay Kundu said it had so far “found a fair amount of theft and loss at both manned and self-checkout consistently across various locations in Australia.”

“Our algorithms are analysing that material continuously so it’s able to watch all of that video footage and compare that with transaction data,’’ he said.

The vision is monitored using artificial intelligence to catch out thieves.

Alerts are also sent to staff monitoring self-serve check-outs via a mobile device when customers are incorrectly scanning items or not scanning them at all.


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Seen at 11: Artificial Intelligence Helps Retailers Bust Thieves at Self-Checkout

Intentional or not, there’s technology that can spot scan avoidance at the checkout as it happens: StopLift. Using artificial intelligence, it can read and flag checkout behaviors; suspicious transactions can be questioned on the spot; and mistakes can be corrected before anyone is labeled a thief. Losing an item means a retailer or supermarket must sell 50 more at the same price to make up the cost. Malay Kundu, Founder and CEO of StopLift, says his technology can ping you as the scan avoidance occurs.

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