Reporter Sophie Elsworth explores new technology being piloted in Australia, which can distinguish when a customer scans items incorrectly at the checkout.
The technology has been created by US company StopLift and has been in testing phase since starting late last year.
Chief Executive Officer Malay Kundu said it had so far “found a fair amount of theft and loss at both manned and self-checkout consistently across various locations in Australia.”
“Our algorithms are analysing that material continuously so it’s able to watch all of that video footage and compare that with transaction data,’’ he said.
The vision is monitored using artificial intelligence to catch out thieves.
Alerts are also sent to staff monitoring self-serve check-outs via a mobile device when customers are incorrectly scanning items or not scanning them at all.