Operational Error Detection

Even honest employees can cost retailers money by failing to scan merchandise. ScanItAll™ identifies those cashiers who engage in operational error and require either more training or management oversight.

Examples of operational error are as follows:

  • The cashier might be lazy and decide not to rescan an item that the scanner did not record.
  • The cashier might be negligent and decide to simply not look up the price for an unscannable item (like fruits or vegetables) and instead give it to the customer free of charge.
  • The cashier might be distracted by talking to the bagger or the customer and, consequently, not scan an item.

Operational Error now identified on ScanItAll™ video, present a training opportunity for retailers and a solid means of loss prevention.