Poltergeist

WHAT HAPPENED:

Mal-intentioned customers used a self-checkout register and neglected to pay for the four pumpkins that are left in the cart. From a loss prevention perspective, the self-checkout kiosk is a leaky faucet of inventory.

WHY IT HAPPENED:

Sweethearting, basket-based, and operational losses all go undetected at the self-checkout kiosk if the self-serve aisles are not adequately supervised.