Sweethearting Detection
Sweethearting Detection
StopLift’s ScanItAll™ Checkout Vision Suite features the only technology that is capable of detecting “Sweethearting”—the unauthorized giving away of merchandise without charge to a “sweetheart” customer (e.g., friend, family, fellow employee) by the fake scan or ring up of merchandise.
For every $100 of inventory shrink your company reports, $25-30 of that is lost to sweethearting. Your company cannot afford to let your merchandise walk out the door.
| Sweethearting-440 | StopLift’s computer vision algorithms analyze how a cashier handles merchandise, detecting attempts to cover up the bar code or flip the bar code away from the scanner. Body motions are also monitored to detect sweethearting techniques such as bypassing the scanner. Suspect items are targeted and reported. |
ScanItAll™ Sweethearting Detection utilizes artificially intelligent video recognition technology to determine what your cashiers are doing. By using behavior recognition algorithms, ScanItAll™ can differentiate all sweethearting behaviors, such as:
- Covering a bar code
- Stacking items on top of one another
- Only scanning the item on the bottom
- Skipping the scanner entirely and directly bagging the merchandise
Prior to StopLift’s breakthrough video technology, sweethearting was nearly impossible to detect. Your company had to rely on video cameras and data-mining/exception-reporting solutions to monitor checkout loss. These methods show to be ineffective at combating employee shrink because sweethearting leaves no paper trail (sweethearted items are skipped, not scanned). ScanItAll™ software works in tandem with your existing security cameras to sucessfully detect the 20-40% of your sweethearting cashiers.
Sweethearting Facts:
- Sweethearting costs the retail industry an estimated $10.5 billion annually
- 20-40% of cashiers commit blatantly dishonest sweethearting
- Most employee theft happens at the checkout in clear view of security cameras
- The major property crime in the US in not bank robbery, auto theft or household burglar. It is employee theft and shoplifting.
- Sweethearters of today are bolder and more creative than the sweethearts of the past, whether they are the cashier or the shopper. They know no one will pursue them past the checkout or the door. The cashiers are younger and they know the shopper, and they have no allegiance to the company.
- Checkout crime that leaves no paper trail is the critical nexus for most of the loss that retailers incur.






