Refund/Return Fraud Detection
Refund/Return Fraud Detection
The only true way to prevent return fraud, i.e., the systems that allows your employee to refund merchandise and profit from the return, is by monitoring your checkout and customer service counters with ScanItAll™ Checkout Vision Suite. ScanItAll™ detects whether or not a customer is present during a return and validates the authenticity of the transaction.
Refund fraud takes many forms. The most common method is when your employee steals merchandise from the store floor and returns it using fictitious customer information.
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Other types of refund fraud include:
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