Operational Error Detection
Operational Error Detection
A majority of what ScanItAll™ detects is unintentional loss, caused by inadequate employee training, poor POS design or operational errors. Even honest employees can cost you money by failing to scan merchandise. ScanItAll™ identifies those employees who engage in operational error and require either more training or retraining.
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Examples of operational error are as follows:
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An estimated 20-25% of cashiers fail to scan items, thereby giving them away free, due to preventable training error. Their mistakes, now identified on ScanItAll™ video, present a training opportunity for you and a solid means of loss prevention. In some cases, you might find that the fault lies in a malfunctioning scanner, not the employee, and have the scanner repaired.






