Sweetheart of the Month

(Actual Incidents)

Sweetheart of the Month


Paper or Plastic

Sweetheart of the Month - August 2011


Distractions:

Something as simple as a customer requesting a paper bag can distract a cashier from scanning an item.

 

Solution:

Training is key here. Emphasizing the importance of  "scan first, bag second" can make all the difference in your bottom line.


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